For emergencies requiring RCMP, Fire, BC Ambulance and Search and Rescue, call 911

• During business hours, contact Public Works at (250) 489-0218.
• For City Emergencies after hours, please call 1-866-207-7241.
• For power outages and related emergencies (BC Hydro at 1-888-769-3766).
• For gas leaks and odours (Fortis BC at 1-800-663-9911).

Download 3 Steps To Get Prepared In An Emergency (provided by the RDEK)
Please also see our Claims & Risk Management information page.

To report a wide scale emergency (forest fires, floods, etc) - PLEASE REPORT IT.

Forest or Wildland Fires -- 1-800-663-5555 or *5555 on your cell.
Flooding, spills, airplane crashes, landslides, avalanches, etc -- please call 1-800-663-3456.

Additional Provincial Emergency Information

• BC Wildfire: http://www2.gov.bc.ca/gov/content/safety/wildfire-status
• DriveBC: https://www.drivebc.ca/
• Emergency Info BC: www.emergencyinfobc.gov.bc.ca
• PreparedBC: https://www2.gov.bc.ca/gov/content/safety/emergency-preparedness-response-recovery/preparedbc