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Cranbrook, BC (November 25, 2025) – Nearly 60,000 kilometres travelled, and 22,225 total rides highlight important usage statistics for the first complete season of Cranbrook’s e-Scooter Pilot Program through Bird Canada. 

According to ride data collected and presented to Council Monday night, the average distance travelled per trip was about 2.7 km, compared to the national average of 2.5 km. Peak e-scooter rides were between 2pm and 10pm with high e-scooter use Friday and Saturday nights. E-scooter use was consistent during all days and hours meaning that riders were using e-scooters for running afternoon errands or commuting between home and work.

“The results of the pilot program indicate it was very successful. A big thank you to Bird Canada and to the many e-scooter users who supported the program,” says Mayor Wayne Price. “We are aware of a few concerns the public has shared, but those will be addressed next season.”

Other notable statistics presented show that most e-scooter rides originated in the downtown core with 97% of riders using an e-scooter more than 5 times. Nearly 34% of Cranbrook riders had ridden an e-scooter more than 50 times this past season.

Injuries are self-reported, with no reports received by Bird Canada to date in Cranbrook, with no significant damage found to the e-scooters.

Bird Canada is currently completing a public survey on e-scooter ridership, looking for demographics on who is using the scooters and to learn more about how riders are typically using e-scooters. Watch for more information in early 2025 that summarizes the results of this survey.

Learn more about the Cranbrook e-Scooter Pilot Program and Bird Canada at https://cranbrook.ca/our-city/city-departments/public-works/e-scooter-pilot-program.