The automated curbside recycling collection service is provided to City of Cranbrook residential dwellings that currently receive garbage collection. You can verify if you are included in the program by searching for your address above, in the 'Collection Schedule' tab.

The service is only provided to those households currently receiving solid waste collection from the City of Cranbrook.

Curbside garbage collection will be completed weekly. Recycling will be collected bi-weekly.

No, glass collection is not part of the automated curbside recycling collection service.

The Recycle BC program requires the separation of glass from other recycled items. When glass is collected as part of the curbside program, the glass often breaks, contaminating the load and causes a hazard for the drivers and the workers at the sorting facility. If the load becomes contaminated with broken glass it may not be sorted through and may end up going to a landfill. Therefore, if glass is collected at curbside, it would need to be collected in a separate bin.

Glass can be returned to the RecycleBC Depot at the Cranbrook Transfer Station. Deposit or refundable glass containers such as pop, juice, wine, beer, and liquor bottles should be returned to the Return-It Centre for refund.

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Your calendar can be found by using the feature on our recycling webpage at www.cranbrook.ca/recycling.

No. Your garbage and/or recycling carts should be placed out for pickup only when it is full or near full.

Severe winter weather, such as snowy and icy conditions or roads blocked by downed trees or power lines, may cause the City or GFL to temporarily delay or cancel curbside collection services. For service disruptions, the City will notify residents through our various media channels, our website and our social media pages.

Your garbage and recycling carts need to be at the curb for 7:30 a.m. on their respective collection days.

During the winter, residents are asked to place their carts out on the morning of collection. This is beneficial to the evening operators for snow plowing and snow removal purposes. For the same reason, residents are also asked to bring their garbage and recycling carts in as soon as possible after they are collected. Please note: If your cart is on the roadway, the snow plow will have to go around it and your roadway will narrow.

Residents are not required to pay for the cart. If your cart is lost or stolen, fees may be charged as per the Solid Waste and Recycling Bylaw No. 4011, 2020.

Both the garbage and recycling cart is 240L.  Residents may request a smaller, 120L cart by making the request through the 311 app, or contacting the City by calling 311.

The physical size of both the 240L garbage and recycling carts is:

Depth - 27 inches (68.58 cm)
Width - 36.5 inches (67.31 cm)
Height - 43.6 inches (110.74 cm)

Both the garbage and recycling cart weigh 30.1 lbs.

Paper products and packaging (i.e. boxboard, cardboard, newspaper, mixed paper, magazines), metal and plastic containers are accepted in the City of Cranbrook’s curbside recycling program.

For detailed information on acceptable materials and how to prepare them, please refer to the What Goes Where guide or use the Waste Wizard to search recycling options for hundreds of items.

Please note: the following items are not accepted in the curbside recycling collection and can be taken to the RecycleBC depot at the Cranbrook Transfer Station:

• Glass
• Soft plastic (plastic bags and plastic wrapping)
• Household glass containers
• Styrofoam packaging (cushion packaging and food trays)
• Overwrap
• Electronics

As long as it fits inside your garbage or recycling cart, the material will be collected.

Recycle BC does not permit soft plastics (i.e. plastic grocery bags) to be collected as part of the curbside collection program as it causes operation issues at the processing facilities.

The City will own and be responsible for the maintenance of the carts. The carts will be assigned to each household and will stay with the property. The carts will be equipped with identification tags to provide GPS location coordinates to the assigned address; therefore, it is important that the carts stay with the assigned property.

If the garbage or recycling cart is damaged as a result of manufacturer's defect, please contact the City via 311 or 250-426-4211 to have it serviced/replaced under the extended warranty. Please note, if your garbage or recycling cart is deemed to be damaged as a result of abuse, you may be responsible for the replacement cost.

If your recycling cart is lost or stolen, GFL will try to recover it using it's serial number and electronic identification tag. Please contact the City via 311 or 250-426-4211 to report the missing cart. If the contractor cannot locate your cart, your household may be responsible for the replacement cost.

Replacement costs are charged against the property at $75.

No. The carts may look similar but they are different. The City of Cranbrook’s carts will be Radio Frequency Identification (RFID) tagged to your address. All carts are equipped with a RFID tag and a unique serial number linked to your assigned property. The collection trucks are equipped with a RFID reader and an onboard computer to verify that residents are using their assigned cart. The cart that was delivered to your home was chosen for its technical specifications, in particular, its durability and compatibility with the automated collection truck.

For clarity, only carts provided by the City of Cranbrook are compatible with the automated curbside collection truck and only City of Cranbrook carts will be collected.

The cart has large sturdy wheels and a stable base making it easy to move on pavement, gravel, grass and even snow. However, there are circumstances where this may not be possible.

Residents who do not wish to roll their cart down a long or difficult driveway may choose to store it at the end of their driveway within the property limits, ideally inside a shelter, and move it to the edge of the roadway on collection day.

No. Keep your recycling loose, not bagged or nested. A liner, bag or any plastic film in your recycling is considered  contamination. It will cause issues with the equipment in the truck and sorting facility and may result in the material that would have otherwise been recycled, ending up in the garbage.

The garbage and recycling carts should be placed behind the curb, and clear of the sidewalk. Generally, the most preferred place will be in the driveway, at least 3 feet away from a snowbank or parked vehicle.  Do not place garbage or recycling carts on the snowbank(s) as they will not be collected.

No. Your garbage and/or recycling carts should be placed out for pickup only when it is full or near full.

Severe winter weather, such as snowy and icy conditions or roads blocked by downed trees or power lines, may cause the City or GFL to temporarily delay or cancel curbside collection services. For service disruptions, the City will notify residents through our various media channels, our website and our social media pages.

Your garbage and recycling carts need to be at the curb for 7:30 a.m. on their respective collection days.

During the winter, residents are asked to place their carts out on the morning of collection. This is beneficial to the evening operators for snow plowing and snow removal purposes. For the same reason, residents are also asked to bring their garbage and recycling carts in as soon as possible after they are collected. Please note: If your cart is on the roadway, the snow plow will have to go around it and your roadway will narrow.

Regular household garbage is what is acceptable for placement in your garbage cart and picked up by the City Garbage Collector.

Unacceptable Items for Pick up by the City Garbage Collector:

• Trade refuse (building materials); stones; earth; manure; excrement; night soil, tree stumps; roots; turf; earth or waste that may accumulate as a result of building operations.
• Any materials or substances that will not be accepted at the transfer station.
• Any highly combustible, flammable, or explosive material, liquid or waste.
• Bulky items.

Additional garbage in excess of the 240 litres must be disposed of at the Cranbrook Transfer Station, located at 2405 22nd Street North, by the resident.

The automated curbside garbage collection service is paid through City utility fees.

The automated curbside recycling collection service is paid for by RecycleBC and the RDEK. RecycleBC covers a portion of the collection fee. The City received a grant from the RDEK for the purchase of the carts.

Any extra costs are expected to be covered under the current solid waste fees that are collected from City residents.

No, curbside collection service (both garbage and recycling) is a mandatory service for all City of Cranbrook single family dwelling units. Single family dwelling units are required to comply and pay the utility fees in accordance with Bylaw 4011.

It is impossible for our system to track of the occupancy of rental properties. The administrative work required to keep track of occupancy of every residence would be significant and likely increase the cost of service. If the dwelling is deemed habitable (intended for living and sleeping, with cooking and bathing facilities), the owner will receive curbside collection services.

The order in which the driver collects material on their respective routes can change without notice. The driver is obliged to collect your garbage and recycling on your scheduled collection day between 7:30 AM and 5 PM (unless otherwise permitted by the City) but the time is not specified. If you put out your material after 7:30 AM and the collection truck has already passed your house, it will be considered as missed collection and will not be picked up.

The curbside collection schedule follows an add-a-day system. After each statutory holiday that falls on a weekday (Monday - Friday), your scheduled collection day will advance by one day. For example, if your collection day is Wednesday, and Friday is a statutory holiday, your collection day will move ahead to Thursday the following week. If you are unsure of your collection day, use the 311 app or our website www.cranbrook.ca/recycling to check your collection schedule.

Severe winter weather, such as snowy and icy conditions or roads blocked by downed trees or power lines, may cause the City or GFL to temporarily delay or cancel curbside collection services. For any service disruptions, the City will notify residents through our various media channels, our website and our social media pages.

Your garbage and recycling carts need to be at the curb for 7:30 a.m. on their respective collection days.

During the winter, residents are asked to place their carts out on the morning of collection. This is beneficial to the evening operators for snow plowing and snow removal purposes. For the same reason, residents are also asked to bring their garbage and recycling carts in as soon as possible after they are collected. Please note: If your cart is on the roadway, the snow plow will have to go around it and your roadway will narrow.

The placement of the cart is very important because the automated truck's mechanical arm needs enough room to pick up and empty the cart.

General rule of thumb for proper cart placement:

• Place wheels against the curb without impeding roadway or bike lanes
• Leave 1m (~3ft) of space around your cart
• Do not block the sidewalks, roadway or bike lanes

Keep the cart away from barriers like cars, poles and utility boxes.

For the majority of residents, please place carts at the end of your driveway, adjacent to roadway.

If you are unsure of where to place your cart, please contact the City via 311 or call 250-426-4211.

The garbage and recycling carts should be placed behind the curb, and clear of the sidewalk. Generally, the most preferred place will be in the driveway, at least 3 feet away from a snowbank or parked vehicle.  Do not place garbage or recycling carts on the snowbank(s) as they will not be collected.

No. Your garbage and/or recycling carts should be placed out for pickup only when it is full or near full.

Severe winter weather, such as snowy and icy conditions or roads blocked by downed trees or power lines, may cause the City or GFL to temporarily delay or cancel curbside collection services. For service disruptions, the City will notify residents through our various media channels, our website and our social media pages.

Your garbage and recycling carts need to be at the curb for 7:30 a.m. on their respective collection days.

During the winter, residents are asked to place their carts out on the morning of collection. This is beneficial to the evening operators for snow plowing and snow removal purposes. For the same reason, residents are also asked to bring their garbage and recycling carts in as soon as possible after they are collected. Please note: If your cart is on the roadway, the snow plow will have to go around it and your roadway will narrow.