Corporate Services carries out and ensures the Municipality is following the guidelines and functions of local government, as outlined in the Community Charter. Corporate Services includes the roles and duties of Corporate Administration, Corporate Communications, and Information Technology Services.
Members of Corporate Administration include the Corporate Officer/City Clerk (CO), Administrative Manager (AM), Executive Assistants (EA), and the Policy & Legislative Analyst.
The Corporate Officer/City Clerk is appointed by Council and ensures the Municipality is operating within the purview of the Community Charter. Duties of the CO include the drafting of bylaws and policies, overseeing preparation of Council agendas and minutes, conducting municipal elections and alternative approval processes (AAP), maintaining and curating records management, as well as managing any requests under the Freedom of Information and Protection of Privacy Act (FOIPPA). The CO also handles legal matters for the City including potential litigation, the sale of city-owned lands, agreements and leases for city-owned properties.
The Administrative Manager (AM) develops and implements changes to the Records and Information Management Program and the Electronic Document Management System. The Quality Assurance Program is currently in development, which will provide a consistent approach to Project Management including standardized processes and templates. The AM supports the Chief Administrative Officer (CAO) in fulfilling strategic planning activities as well as coordinating special projects.
The Executive Assistant supports the Mayor, CAO, and CO in administrative duties such as scheduling, correspondence to Council, FOIPPA requests, and curation of legal opinions and advice, as well as records management, leases, and agreements.
The Policy & Legislative Analyst writes and provides research and analysis on any current or new bylaws and policies. Upon the adoption of a bylaw by Council, the Policy & Legislative Analyst also completes consolidation, ensuring the bylaw is signed, sealed, and stored in City records. Assisting with agenda preparation and minutes, the Policy & Legislative Analyst directly helps the CO with other administrative tasks.
The Corporate Communications Officer is responsible for creating and maintaining positive community and media relations and public awareness for the City and the programs and services it delivers.
The Corporate Communications Officer prepares and distributes information for the public through local media, the corporate website, and social media. The office also coordinates and manages community engagement opportunities, assists in management of emergency and crisis public messaging, oversees internal and external communications and branding strategy, and helps with advocacy and collaborative relationship building with relevant stakeholders, including partnering municipalities, organizations, and other levels of government.
The Corporate Communications Officer oversees these responsibilities, in partnership with the CAO, Council, and the various other departments within the organization.
Information Technology Services
Information Technology Services provides technology infrastructure and automation within the City.
Providing municipal-wide support, the Information Systems Manager is assisted by a team of two Information Support Specialists, Help Desk, and a Systems Administrator to serve as the City’s technical consultants. Information Technology Services primarily provides network, application, desktop, and systems management support to all City departments, as well as Cranbrook RCMP.
IT is committed to ensuring the City’s departments have the technological functionality they need to operate efficiently and securely.
Mailing Address: Cranbrook City Hall
40 - 10th Avenue South
Cranbrook, BC V1C 2M8