Cranbook
Bylaw Services Officers patrol for dogs at large, respond to animal nuisance complaints and administer the City's dog and cat licensing requirements. The purpose of this program is to promote responsible pet ownership and care within the City while maintaining public peace through public awareness programs, regulation, licensing and enforcement to address animal nuisances.
The City of Cranbrook has partnered with DocuPet to provide an enhanced pet licensing experience for residents.
When you register your pet with the City of Cranbrook, you will receive a unique licence tag to attach to their collar. Our new licensing process with DocuPet allows residents to select a standard licence tag at no additional charge or upgrade to one of DocuPet’s colourful designer tag styles for an additional fee.
Each DocuPet tag, standard or designer, doubles as a pet’s official City of Cranbrook licence and comes equipped with the HomeSafe™ 24/7 lost pet service, which relies on a dedicated full time dispatch staff and linked pet profiles to help get lost pets home quickly.
Pet licensing is available online at cranbrook.docupet.com or at City Hall (please bring in your proof of spay/neuter).
Benefits of Licensing
Licensing your pet not only displays responsible pet ownership but it also helps fund local animal welfare initiatives in your community. In addition to your pet’s licence, here are some benefits of your DocuPet online profile:
- Hundreds of unique and colourful designer tag styles to choose from or design your own tag style online
- With full access to HomeSafe™ 24/7 lost pet service, upload recent photos of your pet and include important information that will help identify and retrieve them if they become lost
- Gain access to exclusive promotions and discounts
- Add additional pet guardians to your pet's profile
- Skip the trip and easily purchase or renew your pet's licence from the comfort of home
- Upload important new documents for your pet by snapping a photo
- Easily view and download your pet’s licence documentation
- Read up on exclusive pet-focused content
- Manage, or make changes to your account at anytime including updating your contact information and making changes to pet details and status
- View your order status and history
Dog Licensing
All dogs residing within the City limits of Cranbrook are required to be licensed on an annual basis, a licence is valid for one calendar year (365 days) from date of registration. Licensing allows Animal Control Services to contact you as soon as possible if your animal has been impounded or if the animal has been injured as a result of traffic or other causes.
Current Dog License Fees
- Vicious Dog: $225 - Vicious dogs are those deemed “vicious” by an Animal Control Officer, as defined by the Animal Control Bylaw.
- Male / Female Dog (not spayed or neutered): $60
- Male / Female Dog (spayed or neutered): $30
Cat Licensing
All cats residing within the City limits of Cranbrook are required to be licensed an annual basis, a licence is valid for one calendar year (365 days) from date of registration. Licensing allows Animal Control Services to contact you as soon as possible if your animal has been impounded or if the animal has been injured as a result of traffic or other causes.
Current Cat License Fees
- Cat (not spayed or neutered): $30
- Cat (spayed or neutered): $15
There is no prompt payment discount for cats.
Spaying / Neutering
We encourage all pet owners to have their dogs and cats spayed or neutered to minimize the potential for unwanted puppies and kittens. As an incentive to spay or neuter your dog, the various license and impound fees for spayed or neutered animals are typically less than if your animal is not spayed or neutered. Please bring in proof of spay/neuter for registration.
Service Requests
Animal Control Services provides responses to complaints related to nuisance domestic animals within City limits. Complaints received are often, but not exclusively, in respect of animals at large, animals causing noise (barking, etc.), aggressive dogs, and nuisance cats. Bylaw does not manage concerns around deer, skunks, racoons or other wildlife.
Complaints can be registered with the Bylaw Services Office by calling (250) 489-9598.
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