February 13, 2020

Cranbrook, BC (February 13, 2020) – The City of Cranbrook has undertaken a governance and management audit of the corporation, conducted by the renowned consultant George Cuff, Canada’s leading advisor, consultant and author on the art and principles of governance and effective organizations.

With the completion of the audit and the recommendations provided by George Cuff, both Council and management recognize areas where improvements can be made around policy development, bylaws and customer service.

“We found that as an organization we are fundamentally sound, but there are some areas where we can improve. We are committed to making those improvements for the benefit of our residents, the business community along with potential developers and investors,” says Mayor Lee Pratt.

“We were very happy with our experience with Mr. Cuff and his associates during this process. George and his team brought over 40 years of municipal governance and best practices expertise to the table during this process and we believe implementing his recommendations will be of value in taking the right steps forward,” Mayor Pratt adds.

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