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Cranbrook, BC (March 15, 2023) – Replacement of the pressure reducing valve (PRV) overnight Tuesday, March 14, 2023, was completed successfully by City Public Works staff and contractor, not without a few challenges. As with any major infrastructure or construction work, delays can and do happen.

Draining and removal of a very large diameter pipe from the station needed to occur before the old PRV could be removed.  That process ended up being more complicated than expected.

Crews began flushing the water line after charging up the new PRV at 9am Wednesday morning (March 15, 2023), and due to the increased turbidity of the water, crews were required to flush the water line longer than expected. This requirement ensures that the water was at the acceptable turbidity and chlorine levels before it arrives to your home.

Because of this required additional flushing, it delayed the return of water service to many of our residents in the south end of the City. Crews worked as quickly and as safely as possible to restore water service, while ensuring the water was of good quality for you.

Most, if not all water customers in Cranbrook should have water service back and water flowing into your homes.  If you remain without water service, please contact us at 311.

Those who were without water, please be sure to run your cold water until it runs clear to eliminate any discolouration.

We appreciate the patience and understanding of those residents impacted by this project. Thank you!