Updated: September 16, 2021
(With files from the Province of British Columbia)
Vaccine Passports Required to Access All Adult Sports & Activities at City Recreation Facilities
Following the order of the Provincial Health Officer (PHO) around proof of vaccination cards for COVID-19, the City of Cranbrook requires proof of vaccination to access all City operated recreation facilities for all adult sports and activities effective immediately (Thursday September 16, 2021).
This requirement includes all adult sports including men’s and women’s recreational hockey at Western Financial Place, the Memorial and Kinsmen Arenas, along with racquetball, squash, and the walking concourse at Western Financial Place.
This requirement currently does not include participants under 22 years of age involved in youth sports, as per the PHO order, nor the Aquatic Centre once it reopens to the public later this fall. This requirement is also not required to access normal municipal government related services.
BC Vaccine Card
Effective Monday September 13, the Government of BC requires proof of vaccination to access some events, services, and businesses across the province. The easiest way to show proof is using the BC Vaccine Card, which can be received online at https://www2.gov.bc.ca/vaccinecard.html. You can also order a copy by phone by calling 1-833-838-2323 or by visiting the local Service BC office.
Some provincial restrictions remain in place to help stop the spread of COVID-19. The restrictions are made by the Provincial Health Officer (PHO) under the Public Health Act. There are currently regional restrictions in place for people who live in Interior Health, including the City of Cranbrook. Click here to learn more about those restrictions. Learn more about the most current restrictions in place in British Columbia here.
COVID-19 Vaccine Clinics
To get first or second doses of the COVID-19 vaccine, drop into any of Interior Health’s clinics across the East Kootenay. Get a full list of clinic locations, including pop-up clinics, dates and hours here - https://news.interiorhealth.ca/news/covid-19-immunization-clinics/. For general non-health related information about COVID-19, please call 1-888-COVID19 (1-888-268-4319).
The City has also enacted measures to support local restaurants to expand outdoor patio spaces during COVID-19. All necessary information and application forms for the outdoor patio program can be found on our website at www.cranbrook.ca/patios.
Every effort is being undertaken to ensure the health and safety of our staff and the public. The City is aligning our services and how we conduct business with the requirements provided by WorkSafeBC. You can review our Communicable Disease Prevention Plan here.
Our customers are strongly encouraged to continue to access City information and services by phone or by email wherever possible. Reception areas at City Hall, Building and Bylaw Services, Public Works are all open to the public. The Cranbrook Fire Hall, the Memorial and Kinsmen arenas remain closed to public access until further notice.
Customers who require a visit to any of our office facilities must understand and obey the following guidelines:
- If you have underlying medical conditions, it is recommended that you do not visit our municipal hall or facilities.
- Anyone displaying symptoms of COVID-19, which primarily displays as a persistent cough, will not be permitted on the premises. If you are sick, please stay home.
- If you have travelled outside Canada, you are not permitted on our premises until you have self-isolated for a minimum of 14 days.
- If you are displaying symptoms of COVID-19 or you live in a household where someone is showing symptoms of COVID-19, please stay home.
- Physical distancing is always required (minimum of 2 meters).
- Failure to observe physical distancing risks the closure of the facility, and as such, you will be asked to leave the premises.
- Washrooms on the premises are disinfected frequently and hand sanitizers are available.
- We ask that any financial transactions be conducted electronically and not in cash.
Our reception areas now have plexiglass barriers in place, with hand sanitizer available. Customers coming to City Hall will be greeted outside the building and will be allowed into the main reception area at a maximum of 2 people at a time. If you appear to display sickness, you will be asked to leave and instead contact us by phone or email so we can assist you.
Staff will continue to respond to public inquiries and requests by both phone and email:
- General Inquiries: 311
- Payments, Utilities & Property Taxes: 250-489-0233
- Recreation & Culture: 250-489-0220 or 250-489-0221
- Public Works: 250-489-0218
- Building Inspections: 250-489-0207
- Cemetery Information: 250-489-0230
- Bylaw Services: 250-489-0263
- Fire & Emergency Services: 250-426-2325
(non-emergency only, otherwise call 911)
Key Information & Links
- Interior Health COVID-19 Vaccine Bookings & Information
- School COVID-19 Exposures - Interior Health (partnership with school districts to support information-sharing when there are COVID-19 exposures at schools)
- Small Business BC (providing support for small business with information around available programs from the provincial and federal governments).
- COVID-19 Information Line **FOR NON-HEALTH INFORMATION** - 1- 888-COVID19 (1-888-268-4319).
The line is open seven days a week, from 7:30 a.m. to 8 p.m. PST.
- 811 - dial 811 for health-related information on COVID-19
- COVID-19 Self-Assessment Tool - use this simple online tool to complete a self-assessment if you have symptoms of COVID-19 or are wondering if you should be tested.
- BC Centre for Disease Control Latest Updates - an excellent resource. Bookmark and use this site.
- Government of Canada - includes links to latest statistics, travel info and economic and financial supports available through the Federal Government.
- Province of BC Information Hub - includes links to Provincial supports for non-health information (childcare, travel advisories, employee/employer resources).
- Interior Health Latest Updates
- Public Health Agency of Canada
- Public Health Agency of Canada Information Line - 1-833-784-4397.