** By order and direction of the Provincial Health Officer (PHO), all events and social gatherings are suspended to significantly reduce COVID-19 transmission related to social interactions and travel. Effective Friday February 5, 2021 this PHO has been extended until further notice. Click here to review the full order and additional information. The same restriction, including on social gatherings in people’s homes and in public venues, and all events and sports activities continue to apply.
**Effective midnight, Tuesday March 30 2021 - new and amended orders and guidelines are in effect through April 19, 2021, and include:
- For restaurants, bars and pubs, all food and liquor-serving premises must only provide take-out or delivery service. Dine-in service is prohibited, except for outdoor patios. People dining on patios should do so with their immediate household or core bubble.
- Indoor, adult group fitness activities of any kind are also paused. Gyms and fitness centres are restricted to individual or one-on-one activities only i.e. one-on-one personal training.
- The previously announced class variance for limited indoor worship services has been suspended. Outdoor worship services under the current variance may continue.
- Travel continues to be limited to essential travel, work or medical reasons only. For those who have travelled outside their health region, if you or anyone in your family develops any signs of illness, you must stay home from work, school or daycare, and arrange to get tested immediately.
- Whistler-Blackcomb ski resort is closed through to April 19, 2021, to address and prevent community spread related to non-essential travel.
- All workers are strongly encouraged to work from home, where possible.
- Public health guidance for schools has also been amended to support and encourage students down to Grade 4 to wear masks while at school.
To review the specifics around the restrictions: https://www2.gov.bc.ca/gov/content/covid-19/info/restrictions.
The City has also enacted measures to support local restaurants to expand outdoor patio spaces during COVID-19. All necessary information and application forms for the outdoor patio program can be found on our website at www.cranbrook.ca/patios.
Every effort is being undertaken to ensure the health and safety of our staff and the public. The City is aligning our services and how we conduct business with the requirements provided by WorkSafeBC. You can review a copy of the City of Cranbrook COVID-19 Strategic Safety Plan here.
Our customers are strongly encouraged to continue to access City information and services by phone or by email wherever possible. Reception areas at City Hall, Building and Bylaw Services, Public Works are all open to the public. The Cranbrook Fire Hall, the Memorial and Kinsmen arenas remain closed to public access until further notice.
Customers who require a visit to any of our office facilities must understand and obey the following guidelines:
- If you have underlying medical conditions, it is recommended that you do not visit our municipal hall or facilities.
- Anyone displaying symptoms of COVID-19, which primarily displays as a persistent cough, will not be permitted on the premises. If you are sick, please stay home.
- If you have travelled outside Canada, you are not permitted on our premises until you have self-isolated for a minimum of 14 days.
- If you are displaying symptoms of COVID-19 or you live in a household where someone is showing symptoms of COVID-19, please stay home.
- Physical distancing is always required (minimum of 2 meters).
- Failure to observe physical distancing risks the closure of the facility, and as such, you will be asked to leave the premises.
- Washrooms on the premises are disinfected frequently and hand sanitizers are available.
- We ask that any financial transactions be conducted electronically and not in cash.
Our reception areas now have plexiglass barriers in place, with hand sanitizer available. Customers coming to City Hall will be greeted outside the building and will be allowed into the main reception area at a maximum of 2 people at a time. If you appear to display sickness, you will be asked to leave and instead contact us by phone or email so we can assist you.
Staff will continue to respond to public inquiries and requests by both phone and email:
- General Inquiries: 311
- Payments, Utilities & Property Taxes: 250-489-0233
- Recreation & Culture: 250-489-0220 or 250-489-0221
- Public Works: 250-489-0218
- Building Inspections: 250-489-0207
- Cemetery Information: 250-489-0230
- Bylaw Services: 250-489-0263
- Fire & Emergency Services: 250-426-2325
(non-emergency only, otherwise call 911)
Latest City COVID-19 Related News
- Council Enacts Measures to Support Local Restaurants to Expand Outdoor Patio Spaces (April 6, 2021)
- BC’s COVID-19 Circuit Breaker Announcement to Have Minimal Impact on City Services (March 30, 2021)
- IH COVID-19 Immunization Site In Cranbrook To Be Curling Club Starting March 15, 2021 (March 10, 2021)
Regional COVID-19 Snapshots
(courtesy of the Regional District of East Kootenay)
- Regional Snapshot (April 8, 2021)
- Regional Snapshot (April 1, 2021)
- Regional Snapshot (March 26, 2021)
- Regional Snapshot (March 19, 2021)
- Regional Snapshot (March 13, 2021)
- Regional Snapshot (March 8, 2021)
The monitoring of, and response to, COVID-19 is being led by local, provincial and federal health authorities (not local government). It is important to make sure we rely on facts and have strong sources of information in our arsenal.
Key Information & Links
- Interior Health COVID-19 Vaccine Bookings & Information
- School COVID-19 Exposures - Interior Health (partnership with school districts to support information-sharing when there are COVID-19 exposures at schools)
- Small Business BC (providing support for small business with information around available programs from the provincial and federal governments).
- COVID-19 Information Line **FOR NON-HEALTH INFORMATION** - 1- 888-COVID19 (1-888-268-4319).
The line is open seven days a week, from 7:30 a.m. to 8 p.m. PST.
- 811 - dial 811 for health-related information on COVID-19
- COVID-19 Self-Assessment Tool - use this simple online tool to complete a self-assessment if you have symptoms of COVID-19 or are wondering if you should be tested.
- BC Centre for Disease Control Latest Updates - an excellent resource. Bookmark and use this site.
- Government of Canada - includes links to latest statistics, travel info and economic and financial supports available through the Federal Government.
- Province of BC Information Hub - includes links to Provincial supports for non-health information (childcare, travel advisories, employee/employer resources).
- Interior Health Latest Updates
- Public Health Agency of Canada
- Public Health Agency of Canada Information Line - 1-833-784-4397.