Levels Of Service


Winter weather events require a coordinated approach by the City’s staff and contracted operators to ensure that our streets are safe, using pre-determined priority routes. It may take several days after a snowfall for our operators to reach each street in the City.

In cases where snow is falling heavy and continuously enough, operators will focus on first priority routes until the storm dissipates enough so that resources can be moved to begin clearing secondary streets, using the priority system.

Download our Snow Plow Priority Routes map here.


Sidewalks also have a priority system, but do not get cleared until such time the streets are considered in good enough condition that operators can be reallocated to the clearing of select public sidewalks, beginning in the downtown core.

Download our Sidewalk Clearing map here.

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